Help Center

Find answers to common questions about using Q4Fun.

Getting Started

Create your account, set up your profile, and find clubs near you.

Join clubs, understand membership tiers, roles, and club visibility settings.

Browse events, register, manage waitlists, and understand event types.

Divisions, pool play, bracket generation, scoring, and standings.

Ongoing competitive leagues with rounds, rankings, and rotating partners.

Reserve courts and resources, pricing, cancellations, and refund policies.

How booking rules, pricing, and time slots are configured per resource type.

Add children, guardian permissions, and managing activities for minors.

Stripe Connect, event fees, refunds, platform fees, and billing history.

Digital waivers, document requirements, and minor consent.

Banners, galleries, featured items, custom URLs, carousel, and page tiers.

Secure group messaging, contact info protection, minor safety, and notification channels.

Email and SMS alerts, notification preferences, and what triggers them.